Consumer Complaints and its relevance
You may be running a business with a great product that captures a niche in the marketplace but if it fails to appease customers, It can never be a successful brand. To retain your customers and to encourage repeat business, you got to deliver a consistent experience.
Once you can build a business that facilitates a strong customer experience, you can obtain the benefits of steady repeat business and develop a loyal customer base. You can make a loyal customer base over some time, and you have to keep a bulls-eye on the day-to-day complaints from your customers.
” A “Zero complaints” model is worth pursuing in your marketing mission. It may be a difficult objective to achieve, but not impossible. Bengaluru based CKC Jewelers- a 150-year-old business enterprise ( rather an institution of formidable repute) is a shining example in the Indian jewellery trade, achieving the task for decades. CKC Jewelers Bangalore complaints is a case study paper in Indian jewellery trade for achieving the mission impossible.
CKC Jewelers – Bangalore – A Quick Review As On Date
In the last 150 years, the company has grown leaps and bounds over time and has built up unique brand value, recognition and reputation. It has six outstanding award-winning showrooms in Bangalore and a dynamic e-commerce portal to service nationwide customers.
The spectacular business growth, brand equity, and market reputation were possible because of the visionary approach, professionalism, and customer service, both offline and online.
Online media – A challenge to all business enterprise today
The evolution and growth of the internet have their flip side too. The fierce competition has led to unfair practices. Rival competitors, out of sheer jealousy, adopting unethical means and hiring fake customers to voice their negative but planted opinions about the established brands and companies in various trade portals. The paid writers who are presenting structured fake reviews against the established brands online go against the basic ethics of journalism.
As a responsible enterprise, CKC Jewelers keeps issuing an advisory on all possible online trade platforms and social media. The company also has a savvy in house social media team to handle organizational reputation management.
The idea is to remain as a ” Zero complaint ” Jewellery house. The company understands that online customer service is a vital part of the customer experience. It comprises the specific touchpoints across the journey when customers request and receive assistance. We have trained the in house team in that direction to attend all CKC Jewelers Bangalore complaints in effective manner.
CKC Jewelers Bangalore complaints
CKC Jewelers BANGALORE has not recorded any COMPLAINTS to date. Instead, a significant percentage of clients are purchasing gems from the organization for ages. One hundred fifty years in business is not a short period; instead, it was a complete solidification and consistent development time. Our reviews are exhibited on the net all over the relevant trade and information portals. Notwithstanding a bit of good news to a great extent, that they are 99% positive there is hardly any CKC Jewelers Bangalore complaints.
Jewellery Designs 